Susan Patricia (Tricia) Griffith
Since assuming responsibility as Progressive Insurance CEO in 2016, Tricia Griffith has steered the company to remarkable growth utilizing her insightful business wisdom accumulated over many years in the industry. An engaged culture with attention to growth and customers are Tricia’s key ingredients in her recipe for Progressive’s success. Under Griffith’s leadership, Progressive has increased new businesses segments, growing the segment of customers who bundle home and auto insurance from 400,000 to more than one million. Alongside a focus on new business segments, Tricia is also dedicated to continuing to grow the company’s traditional auto business. One of her main priorities is diversity and offering an inclusive work environment so all employees can bring their whole selves to work. Earlier in her career, Tricia served as Personal Lines COO, claims representative group president, president of customer operations, and started as a claims representative. Tricia has a bachelor’s degree from Illinois State University and is a graduate of the Wharton School of Business’ Advanced Management Program.
Year appointed: 2019