Krista Bourne

Chief Operating Officer
Verizon

Krista Bourne leads the team that provides end-to-end consumer experiences that add value for Verizon customers and differentiate the company from its competitors. Starting with Verizon more than 20 years ago, Krista worked her way up the organization, charting her career to ensure that in every role, she was able to drive positive change. Now as Chief Operating Officer of Verizon Consumer Group, she drives transformation for the second largest direct-to-consumer brand in the U.S. with over $88 billion in annual revenue and more than 100 million customer relationships.